IT Sales Manager/Marketing Manager

Senior IT Sales and Marketing Manager based in Puerto Rico (hybrid) leads sales and client relationships across regions, driving growth in IT solutions.

Responsibilities

• Strategic Sales Planning: Develop and implement regional and global sales strategies aligned with company objectives; analyze market trends and competitive performance to identify opportunities; forecast sales performance and establish budgets and revenue targets; plan, execute and follow up on prospecting and lead generation for new clients and opportunities; manage, refine, and report on all sales and marketing activities.
• Team Leadership & Development: Recruit, train, and mentor sales representatives and account managers; set performance goals and conduct regular evaluations; foster a high performance culture through coaching and professional development; collaborate with hardware, software, services and development resources to define technical activities and requirements to deliver optimal solutions for clients.
• Client & Account Management: Manage current customer and new prospect pipeline; prepare proposals, present to clients, follow up and close deals; maintain and grow relationships with enterprise clients and strategic partners; lead high-value negotiations for hardware, software licensing, and managed services; ensure customer satisfaction and handle escalations; assist with overdue collection efforts as needed.
• Cross-Functional Collaboration: Work with marketing, product, engineering, and support to align go-to-market strategies; coordinate with supply chain and logistics to ensure delivery of IT hardware solutions; collaborate with finance and management to structure complex deals and proposals; adhere to JDW policies and procedures.
• Sales Operations & Reporting: Track pipeline activity using CRM systems (Salesforce); generate sales reports and present KPIs and revenue goals to executive leadership; ensure compliance with internal processes, legal, and industry regulations; maintain up-to-date CRM records.
• Technical & Product Expertise: Maintain a deep understanding of the company portfolio (servers, storage, networking, cloud, cybersecurity, etc.); stay current on digital transformation, AI, and IT modernization; support presales and technical consultants in tailoring solutions for client needs.
• Channel & Partner Management: Build and manage relationships with channel partners, resellers, and system integrators; drive joint go-to-market and channel initiatives; monitor partner performance and adherence to agreements; establish productive relationships with distributors, vendors and other external entities supporting sales efforts.
• Deal Structuring & Pricing Strategy: Approve and oversee complex pricing models, discounts, and bids for enterprise projects; ensure profitability while maintaining competitiveness in RFPs and tenders.

Requirements

• Minimum five years of proven, verifiable sales experience in information technology companies including enterprise software, consulting, and enterprise hardware sales.
• Server virtualization experience (VMware, Hyper-V, etc.).
• Application development background.
• Enterprise core business software experience (ESB, ECM, CRM, BPM, ERP, etc.).
• Cloud solutions experience.
• Disaster recovery solutions experience.
• Data safeguarding and backup solutions.
• Managed services experience.
• Backend hardware and software security solutions (pen tests, application security monitoring).
• End user security solutions (antivirus, ransomware, phishing protection).
• Enterprise hardware experience (servers, storage systems, NAS).
• Software availability and performance monitoring solutions.
• Networking hardware experience (routers, firewalls, switches).
• Self-driven, results-oriented with a positive outlook and outgoing personality.
• Excellent people and communication skills.
• Sales achievements and work references required (past three years).
• Highly motivated and independent, with a results-oriented mindset.
• At least five customer sales references demonstrating IT software, hardware and consulting experience (will be verified).
• Strong interest and passion for information technology.
• Fully bilingual in Spanish and English (written and oral).
• Bachelor's degree preferred.
• Full-time availability.
• Ability to follow instructions and work effectively in a team.

Technologies

• Salesforce
• VMware
• Hyper-V

Benefits

• Cell phone reimbursement
• Flexible schedule
• Flexible spending account
• Paid time off
• Work from home
• Health insurance