ServiceChannel is seeking a remote Business Development Representative to generate pipeline, identify opportunities, engage senior decision-makers, and support Account Executives across enterprise accounts. This role offers a salary range of USD 75,700 to 126,400 per year and requires a minimum of 1 year of relevant experience.
Responsibilities
- Create new sales opportunities through strategic outbound prospecting across phone, email, LinkedIn, and other channels.
- Identify and engage decision-makers and influencers within target accounts.
- Schedule qualified meetings between prospective customers and ServiceChannel Account Executives.
- Uncover business challenges, priorities, and initiatives that align with ServiceChannel solutions.
- Consistently achieve and exceed monthly pipeline generation goals.
- Research target accounts, industries, and stakeholders.
- Develop account plans and prospecting strategies alongside Account Executives.
- Monitor buying signals, organizational changes, technology initiatives, and other trigger events.
- Build and maintain accurate account and contact data within Salesforce.
- Collaborate closely with Account Executives to prioritize territories and target accounts.
- Participate in pipeline reviews, coaching sessions, enablement programs, and strategic planning discussions.
- Share market feedback, competitive insights, and customer trends to improve go-to-market execution.
- Maintain activity, account, and pipeline hygiene within Salesforce and other sales tools.
- Follow established sales processes while continuously testing and improving messaging approaches.
- Handle objections professionally and maintain resilience through complex sales conversations.
- Represent ServiceChannel with professionalism, credibility, and curiosity in every customer interaction.
Requirements
- 1+ years of experience in a BDR, SDR, Inside Sales, Business Development, or related customer-facing role.
- Excellent written and verbal communication skills.
- Proven ability to meet or exceed performance goals.
- Strong business acumen and interpersonal skills.
- Experience using Salesforce or a similar CRM platform.
- Ability to research accounts, identify stakeholders, and engage senior-level business professionals.
- Strong organizational skills with the ability to prioritize effectively in a fast-paced environment.
Technologies
- Salesforce
- Gong
- Gong Engage
- Salesloft
- Nooks
- ZoomInfo
- LinkedIn Sales Navigator
- 6sense
Benefits
- Competitive base salary
- Uncapped commission opportunities
- Medical, dental, and vision coverage
- Life and disability insurance
- 401(k) retirement plan
- Health Savings Account (HSA)
- Professional development and training programs
- Career growth opportunities across ServiceChannel and Fortive
- Employee wellness and support programs
Fortive Corporation Overview
Fortive provides essential technology that makes the world safer and more productive. The company accelerates transformation in high impact areas such as workplace safety, building environments, and healthcare. As a global industrial technology innovator with a startup spirit, Fortive leads in healthcare sterilization, industrial safety, predictive maintenance, and other mission critical solutions. The organization emphasizes progress, working with customers and partners to solve challenges on a global scale, from demanding workplace safety to enabling providers to deliver exceptional patient care. Fortive comprises a diverse team of around 10,000 employees, united by a dynamic and inclusive culture, energized by continual learning and growth, and guided by the Fortive Business System to amplify positive impact.
Fortive believes in the potential of its people, fostering growth and collaboration. The company celebrates teamwork and a commitment to continual improvement and innovation. Fortive operates with the philosophy of growth for individuals and teams, emphasizing honesty about what works and what does not, and maintaining momentum toward progress.
Fortive is dedicated to supporting its people and its mission, with a focus on delivering value for customers and partners.
About ServiceChannel
ServiceChannel enables brands to manage brick and mortar locations effectively. Our customers include leaders across retail, restaurant, grocery, convenience, fitness, banking, education, and health industries. The facilities and store operations teams at CVS, Trader Joe’s, Adidas, Louis Vuitton, and Chipotle, among 500 brands in over 70 countries, rely on our software and services to deliver exceptional guest and employee experiences. We are a leader in our space, driving innovation in IoT, AI, and data. In 2021, ServiceChannel joined the Fortive family, aligning with a Fortune 500 company known for innovation and a strong culture. We offer a comprehensive benefits package, including medical, dental, vision, life and LTD insurance, an HSA, and a 401(k) plan.
Salary information reflects the base compensation range inclusive of sales incentives and commissions for this role: USD 75,700 to USD 126,400 per year.
