Join Rockford Carpetland USA and lead an established flooring showroom in Sycamore, IL. This role blends hands-on retail leadership with a real personal sales book, supported by a long-term customer base and a team focused on quality products and professional installation. If you thrive in a high-independence environment where strong performance drives uncapped earnings, this is built for you.
Location: Sycamore, IL (in person)
Compensation: $75,000 - $250,000 per year (includes a $50,000 annual management salary plus unlimited commission on personal sales with no commission cap)
What You’ll Do
- Run the day-to-day operations of the Sycamore retail showroom
- Build and maintain a strong personal book of flooring business
- Work with established, long-term customers and manage ongoing opportunities
- Own more complex customer projects from initial sale through completion
- Handle customer concerns, installation issues, and claims
- Coordinate with manufacturers, installers, and internal teams to resolve problems
- Coach and support the showroom sales team
- Monitor open quotes, leads, follow-up, and sales activity to support store results
- Drive store sales and gross-profit performance
- Maintain showroom presentation and merchandising standards
- Coordinate with estimating, installation, office, and operations teams
- Assist with hiring, training, and development of sales consultants
- Review store performance with company leadership and ensure procedures and customer-service standards are consistently followed
What You Bring
- Minimum 5 years of flooring-industry experience
- Strong knowledge of residential flooring products and installation
- Proven retail flooring sales experience
- Experience handling customer complaints, product concerns, installation issues, and claims
- Comfort working professionally through difficult or high-expectation customer situations
- Understanding of quoting, measuring, margins, ordering, installation coordination, and project follow-through
- Sales management or mentorship experience is strongly preferred
- Strong follow-up, project management, and decision-making ownership
- Organized, detail-oriented, and able to balance management responsibilities with personal sales
- Professional communication with customers, installers, vendors, and staff
- Motivated by both leadership responsibility and uncapped earning potential
Benefits
- Dental insurance
- Health insurance
- Vision insurance
- Paid time off
- Employee discount
- Flexible spending account
About Rockford Carpetland USA
Carpetland USA is a locally owned and operated flooring retailer serving Northern Illinois. The Sycamore location has an established customer base and a long history in the local market, with growth built on long-term customer relationships, experienced sales professionals, quality products, and professional installation. This role supports that foundation by leading the showroom, maintaining those relationships, and continuing to grow the business.
